Eight years ago I relocated to Miami, and purchased an investment property at the beach. Little did I know that the realtor who handled the transaction (that was you!) would remain an integral part of my ownership and subsequent sale this year of that same property. I can honestly say that you are one of the few people in the business world with whom I've dealt who is honest, and always does what she says she's going to do-not just most of the time, but all of the time. You have gone out of your way to always take care of any issues with renters (several times), issues with the property itself, and any other concerns. I am so appreciative to have gained not only a friend throughout this process, but also a mentor of sorts! You are so responsive to every little thing, you always answer the phone or call right back, your style speaks of the integrity and pride that you carry, and as a result, people enjoy and want to do business with you. Although I have relocated to Orlando, I will always keep your card and your calendar on my refrigerator. No matter where I buy, I'll always call you first...and last. In such a high pressure job and town, you come across to your clients in a very relaxed manner, and that helps them feel more at home. Eli, you have been a great, great professional over the last few years. I really appreciate you! Sincerely, Ms. Jerri K. Norris